1. What Are Cookies
Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, improve performance, and provide analytics.
2. How We Use Cookies
2.1 Essential Cookies (Required)
These cookies are necessary for the Services to function and cannot be disabled:
- Authentication: Keep you logged in during your session
- Security: Prevent cross-site request forgery (CSRF) attacks
- Load Balancing: Distribute traffic across servers
2.2 Functional Cookies (Optional)
These cookies enhance functionality and personalization:
- Preferences: Remember your language, timezone, display settings
- Feature Flags: Enable beta features you've opted into
- Recent Activity: Track recently viewed vendors for quick access
2.3 Analytics Cookies (Optional)
These cookies help us understand how you use the Services:
- Google Analytics: Page views, session duration, feature usage
- Hotjar: Heatmaps showing where users click
- Mixpanel: Product analytics and user behavior flows
2.4 Marketing Cookies (Optional)
These cookies track effectiveness of our marketing:
- Conversion Tracking: Measure effectiveness of ads
- Remarketing: Show relevant ads to past visitors
- Attribution: Understand which channels drive signups
3. Third-Party Cookies
Some features use cookies from third parties:
- SSO Providers: Okta, Azure AD, Google Workspace
- Support Tools: Intercom, Zendesk
- Video: YouTube, Vimeo (if embedded)
4. Cookie Duration
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until expiration date or manual deletion
- Preferences: 1 year
- Analytics: 2 years
- Authentication: 30 days
5. Managing Cookies
5.1 Cookie Preferences
Control optional cookies through our Cookie Preference Center:
- Click "Cookie Settings" in platform footer
- Toggle optional cookie categories on/off
- Changes apply immediately
5.2 Browser Controls
All browsers allow cookie management:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
5.3 Opt-Out Tools
6. Impact of Disabling Cookies
6.1 Essential Cookies
Cannot be disabled. Blocking these cookies will prevent the Services from functioning.
6.2 Functional Cookies
Services will work but with reduced personalization. You'll need to reset preferences each session.
6.3 Analytics Cookies
No impact on functionality. We'll have limited data to improve Services.
6.4 Marketing Cookies
You'll still see ads, but they may be less relevant to your interests.
7. Do Not Track
We honor Do Not Track (DNT) browser signals. When DNT is enabled, we disable optional tracking cookies.
8. GDPR and CCPA Compliance
8.1 GDPR (EU Users)
- We obtain consent before setting optional cookies
- You can withdraw consent anytime via Cookie Preference Center
- We document your cookie preferences
8.2 CCPA (California Users)
- Marketing cookies may constitute "sale" under CCPA
- Opt-out via Cookie Preference Center or "Do Not Sell My Info" link
9. Updates to Cookie Policy
We may update this policy to reflect new cookies or legal requirements. Material changes notified via email and platform notifications.
10. Contact
Questions about cookies: